FREE TECHNICAL SUPPORT
Exclusively for Members
Available 5 a.m. -10 p.m. (PST), 7 days a week, excluding holidays.
Receive Free technical support for any Televisions, Tuner-Free Displays, Projectors, Desktops, Laptops, All-in-ones, Major Appliances†, Touchscreen Tablets,
Cameras, Camcorders, Home Theater Systems, DVD Players and Blu-ray Players, Printers (Stand alone), Monitors (Stand alone), or Security Camera Systems you purchase at Costco or Costco.com website.
- Speak with expert level technicians
- Enjoy easy-to-understand answers to your set-up and product use questions
- Get troubleshooting assistance
- Obtain warranty information and assistance
- English and Spanish speaking agents available
- All calls are quickly answered and handled in the U.S.
- This service is available exclusively for U.S. Costco members
To help us assist you quickly, please have the following information available when you call:
- Costco Membership Number
- Costco Item Number
(printed on your receipt)
- Item Description and Model Number
- Serial Number
- Purchase Date
Costco extends the manufacturer's warranty on Televisions, Tuner-Free Displays, Projectors, Desktops, Laptops, All-in-ones* and Major Appliances† to 2 years from the date of purchase. See the manufacturer's warranty for specific coverage terms. Costco reserves the right to fulfill the second-year warranty obligation through a refund up to the purchase price. Common exclusions are data backup and software replacement, physical damage, or liquid damage. Costco Concierge services advises backing up your computer frequently.
For warranty service, contact Costco Concierge Services at TOLL-FREE 1-866-861-0450.
Available 5 a.m. - 10 p.m. (PST), 7 days a week, excluding holidays.
*Excluding Touchscreen Tablets.
IT IS ILLEGAL TO DISPOSE OF CONSUMER ELECTRONICS INTO THE TRASH IN SEVERAL STATES
Many states offer free recycling of TVs, monitors, laptop, All-in-ones and desktops, tablets, portable DVD players and other electronics.
Please visit our e-cycle
page for important recycling information in your state.